Safe Gaming

Responsible Gambling at baji99 live

Gambling is for entertainment — not a substitute for life. baji99 live believes that the safety and wellbeing of every player is the top priority. Learn about our self-limit tools, warning signs, and support options on this page.

For ages 21 and above — minors are strictly prohibited

Know the Limits of Play

baji99 live is an entertainment platform where you can enjoy cricket betting, slots, live casino, and various games. But like any form of entertainment, betting has its limits. Using it as a tool to earn money or as a way to relieve stress can lead to harmful habits. That is why we encourage every user to play responsibly and within their means.

Under our Terms and Conditions, opening an account or placing any kind of bet on this platform is strictly prohibited for anyone under 21 years of age. We strictly enforce this age verification rule and reserve the right to request identity documents at any time in cases of doubt.

Responsible gambling is not just about tracking how much money you spend — it means understanding the effect of gambling on your time, mental state, and family life. Our Privacy Policy ensures that your personal information is kept secure and that your gaming data is used only for account security and support purposes.

Remember: Placing larger bets to recover losses from a previous bet is the most dangerous habit. Each round is independent, and the idea that previous losses will be recovered in the next bet is not correct. When your budget is gone, stop — save it for another day.

Our FAQ section has answers to common questions about setting account limits, self-exclusion, and managing deposits. If you have any questions, contact our support team via 24/7 live chat or email.

Set a Budget Stick to a Time Limit Do Not Chase Losses Take a Break When Needed

Self-Limit Tools

Deposit Limit

Set an upper limit on how much you deposit daily, weekly, or monthly. Once the limit is reached, no further deposits can be made during that period. Reducing the limit takes effect immediately; increasing it takes 24 hours to apply.

Session Time Limit

Set a limit on how long you play in one sitting. When the set time is up, the system will automatically notify you and give you the option to decide what to do next.

Self-Exclusion

Close your account for a set period (30 days, 6 months, or permanently). During this time, logging in or placing bets will not be possible. Permanent exclusion cannot be reversed.

Bonus Opt-Out

If you do not want to receive bonuses and promotional offers, enable the bonus opt-out from your account settings. When this is active, no promotional bonuses will be added automatically.

Loss Limit

Decide in advance the maximum amount you are willing to lose within a given period. Once that limit is reached, betting will automatically stop.

Break (Cooloff)

If you need a short break, set a cooloff period ranging from 24 hours up to 30 days. During the break, your account remains active but betting and deposits will not be possible.

Submit a Self-Exclusion Request

Fill in the form below or let our support team know directly via live chat — they will complete the process for you.

After the request is submitted, our team will send a confirmation to your email as soon as possible.

Stop If You Notice These Signs

Going over your budget

If you have lost track of how much you are spending on betting each week or month, or if you are regularly going beyond your set limit, this is the first major warning sign.

Chasing losses

Placing more bets to recover money lost in a previous bet usually makes the situation worse. Breaking out of this cycle is the right step to take.

Strain on family relationships

If family or friends express concern about your betting, or if you are hiding it from them — this is an important sign to take seriously.

Betting with borrowed money

Borrowing money from others or betting on credit are signs of a situation that is harmful both financially and mentally.

Mental restlessness

Feeling unsettled when you are not playing, being unable to stop thinking about gambling, or having the urge to bet to improve your mood — these are causes for concern.

Impact on work and sleep

If your professional work, studies, or sleep at night are being affected by betting, you need to take a break right away.

If even one of the above signs applies to you, do not ignore it. Being able to acknowledge it yourself is the first step toward a solution. Talk to your family or contact our support team — getting help is not difficult.

Get Help Here

24/7 live chat

The baji99 live support team is available 24 hours a day, 7 days a week via live chat. Support is provided in both Bengali and English. Start a chat now for help with self-exclusion or setting any kind of limit.

Email Support

Write to us directly by email — our team will reply as soon as possible. You can email us with a detailed description of your issue and request help with self-limits, account closure, or anything else.

Family and Friends

Talking openly with people close to you is often the most effective form of support. Let your family know and involve them — moving forward together is easier than facing it alone.

Professional Advice

Seeing a mental health specialist or counsellor is not a sign of weakness — it is a considered decision. Advice on gaming addiction is available at government hospitals and private mental health clinics in Bangladesh.

Responsible Gambling Checklist

  • Decide how much you are willing to spend before you start betting and stick to it.
  • Do not place large bets immediately after a loss — take a break.
  • Play with a clear head and for enjoyment — not to make money.
  • Do not bet under the influence of alcohol or when under stress.
  • Prioritise spending time with family and friends.
  • Use self-exclusion or set limits when needed — it takes courage to do so.
  • Keep your devices and account out of reach of minors.
  • Review your gaming history from time to time.

The 21+ Age Limit Is Strictly Enforced

All services on baji99 live are for adults aged 21 and above only. Providing your date of birth at registration is mandatory, and in cases of doubt, age is verified using a national identity card or passport. Your account may be restricted until verification is complete.

If there are minors in your home, take the following steps:

  • Use password-protected profiles on personal devices and browsers.
  • Do not share your account login details with anyone.
  • Log out of the baji99 live app after use.
  • Use parental controls on children's devices.

If you believe a minor has used your account, notify us immediately via live chat or email — we will take the necessary steps.

21+ Only Age Verification Required

Responsible Gambling Q&A

After logging into your account, go to the "Account Settings" section where you will find the responsible gambling area. From there you can easily set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately; increasing it requires a 24-hour cooloff period.

For a temporary exclusion, your account can be reactivated once the set period has ended. However, if you choose permanent self-exclusion, you will not be able to reopen your account in the future. Please think carefully before making this decision, and feel free to speak with us via live chat if you need guidance.

Change your password immediately and notify our support team via live chat or email. We will review your account activity and, if necessary, temporarily secure your account.

No. Betting is a form of entertainment and there is always a risk of loss. It should not be treated as an alternative to regular income. Consistent long-term profit from slots, casino games, and most betting markets is not possible. Play for enjoyment within your budget.

Addiction counselling is available through the mental health departments of government hospitals and private mental health services in Bangladesh. You can also get a referral through a doctor you know. Seeking help is a sign of courage, not weakness.

Your account balance is kept safe during self-exclusion. You are given the opportunity to withdraw before the exclusion begins, or you may withdraw once the period ends. Contact our support team for more details.